John Jubic Email Address

The Governor's OIT strives to impact the lives of all Coloradans to create a safer, happier and healthier state.

Supervised award winning Server, Deskside support, application development, access control and help desk team (30+ ) in a large scale information technology environment. ITIL v3 certified Certified CISCO trainer Expert knowledge of Novell(Netware, Susie, Groupwise and Zenworks) Expert knowledge of Microsoft and Open source products( Windows, Office, MSSQL and servers Member of the state desktop standards committee responsible for setting software and hardware standards at the state level. Set hardware and software standards for CDOC/CDHS. • Successfully directs IT teams in implementing large-scale business system redesign • Extensive experience resolving major incidents Known for ability to hire, train and inspire high-performance teams • Proven track record of getting projects done, on time/budget and meeting the client needs • IT strategy creation & implementation • Strategic alignment of department goals with corporate direction • Business process analysis & redesign • Employee motivation & training Develop innovative IT solution in a secure and safe manner Perform staff work load scheduling; reviewing staff performance plans and evaluations. payroll process coordinated multiple on going projects, implement new technologies Notified and provide assistance to BT customers; troubleshoot, investigate and resolve problems, review work orders, projects and customer requests with Support Center Supervisors and Team Leaders. Oversee the development of lesson plans and user manuals; plan training schedules, organize and conduct training sessions for BT by instructing customers and IT staff with step by step instructions on utilizing BT computer systems. Interview customers, consult, advise and exchange information with other appropriate staff, BT Managers, outside sources and Support Center staff regarding customer needs, requests, issues or problems.