Chris Hutchfield Email Address

Southern Water is a Public utility company in Worthing, West Sussex.

My progressive career has been built on an engineering background, with solid technical knowledge, and a personal objective to provide good service and achieve total customer satisfaction. I have proven my capacity to manage ITIL based services, including special expertise in managing the delivery to contract of large complex, multi supplier outsourced IT services and service provider relationships. This unique combination of abilities allows me to solve complex problems in realising business strategies and driving organisational change. Relationships are key to any business, and I have demonstrated a strong ability to establish and foster productive relationships with internal and external stakeholders, with particular success in managing relationships with suppliers. Internally, I have established a reputation as a respected leader, coaching and mentoring team members to achieve their professional best. In addition to my technical and interpersonal abilities, I have had considerable success in designing and managing ITIL operating and governance models, demonstrating my understanding of commercial drivers in both supplier and customer environments. I pride myself on my ability to keep abreast of current trends and changing business needs to deliver the highest quality service. It is my hope to bring my technical expertise, strategic mindset, and strong leadership skills to advancing the goals of a forward-looking organization. Expertise: - Comprehensive knowledge of technology and IT systems - Successful track record of managing the delivery of IT services - Skilled in managing successful Supplier Relationships - Proficient in the design and implementation of ITIL Service Management models. - Experienced in procurement and commercial lifecycle management of technology and service contracts - Contract sourcing and negotiation in regulated environments - Leading and managing the transition of complex outsourced Service Provider contracts