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John Kelly Email Address


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Job Title

Director of Customer Experience

Smith & Wesson

Smith & Wesson is a U.S. based leader in firearm manufacturing and design, delivering a broad portfolio of quality firearms.


Specialties: Consumer SatisfactionConsumer Retention & Brand LoyaltyCommunicating Consumer Concepts to Parent CompanyPositively Motivating Multiple Call TeamsComputer Construction, Modification and Repair

Last University
Graduated from Salem State College
Lives in Springfield.

Other people working at Smith & Wesson:

Brian EmmettManufacturing Engineering Manager
Karl RickerSenior Design Engineer
Chris AveryCNC Swiss Laser Tech III
Dottie PerellaPayroll Manager
Marc St GeorgeVice President of Information Technology
Jan Mladekj*****@smith-wesson.com
Laurie CrowleyHuman Resource Business Partner
Tom TaylorVice President, Marketing
Rick FowichDirector of Sales and Marketing
Jerry BramerFormer Marketing Brand Manager Licensing and Accessories
Simon DaviniMachinist and Manufacturing Engineer
R. Smithr*****@smith-wesson.com
Mike AganTool Designer
John PlasterVice President of Operations and Quality
Richie D. CruzChief Executive Officer
Smith WessonHome Security Services
Mark LaneySenior Design Engineer
Gary ZukowskiSenior Design Engineer
John LewinskiPurchasing Catagory Manager
J. Rosadoj*****@smith-wesson.com
I. Bolti*****@smith-wesson.com
Kevin DemaereInventory Control Specialist
John DineenChief Information Officer
Manuel BarraganPrincipal and Partner
Shaun PhelanVice President Sales Marketing
Kathy SalvadorDirector, Human Resources
David CongoManager of Information Technology and Operations

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