Priscilla Luna Email Address

Senior Director Pharmacy Operations

Shoppers Drug Mart is the leader in Canada's retail drug store marketplace and is the number one provider of pharmacy products & services. Visit us today!

Trilingual Vice President Enterprise Operations with proven track record developing and implementing plans that ensure stores achieve corporate business objectives from sales performance to customer satisfaction. In-depth retail operations expertise providing strategic and innovative business leadership to retail stores. Instrumental in streamlining and improving business processes and efficiencies, enhancing productivity while driving business growth and profitability. Strong capabilities to handle multiple projects simultaneously. Expertise planning, controlling and directing operations with full responsibility to large budgets-Profit and Loss. Outstanding organizational and prioritization abilities. Collaborate with internal and external stakeholders to achieve business and financial objectives. Authentic leader with an incredible passion for talent development, able to strategically influence, motivate, coach and mentor teams to meet – or exceed – corporate growth goals. Areas of Expertise include: - Authentic Leadership - Team Development/Coaching - Customer Service Excellence - Strategic/Analytical Thinking - Sales Forecasting, Planning & Analysis - Budget Management - New Business Development - Store / Pharmacy Launch/Renovation - Corporate Branding - Loss Prevention - Pharmacy Management - Healthcare