Ryan Morgan Email Address

Solutions Architect Major Accounts

The benefits of why you should take a summer vacation as an ecommerce business owner.

Over 13 years of sales and customer service experience and 7 years experience in the SaaS Enterprise Tech Support field. Exceptional communication and leadership skills that translate over the phone, email or live chat for excellent customer support and quick ticket resolutions. Possess a genuine, sincere approach to customer satisfaction which make me a dependable resource amongst peers and ensures the acquisition of both new and repeat clientele. Efficiency with troubleshooting and problem solving that allow for better turnaround and an overall positive experience for the customer. Strong analytical and technical skills allow me to resolve issues thoroughly and efficiently for “open and close” case resolvement. Strong sense of urgency with the ability to think globally in order to improve competencies. Complete understanding/tolerance of customer interactions including ability to empathize and align with even the most challenging of customers.