Director, Information Technology Operations and Support
Service Experts Heating & Air Conditioning sells, services, and repairs more heating and air conditioning systems than any other HVAC service company in North America, and all are backed by our written 100% Satisfaction Guarantee. Visit us at http://www.ServiceExperts.com\r\n\r\nService Experts has over 100 service locations in cities across the North America, providing heating repair, air conditioning repair, and indoor air quality sales, HVAC installation, maintenance, and repair service for both the residential and commercial HVAC market. Service Experts HVAC technicians are highly-qualified, NATE-certified HVAC experts, and plumbers are licensed to sell and repair all types of water heaters, disposals, pipes and plumbing equipment.
Highly skilled IT professional with more than 20 years of Information Technology experience. A proven innovator with exceptional leadership, management, problem solving, technical, analytical and communication skills. Articulates highly complex ideas using examples that diverse audiences can easily understand. A strategic thinker that provides high performing IT teams with strategic vision, clearly defined goals and measurable objectives. CREDENTIALS AND CERTIFICATIONS PMP Certified, Six Sigma Green Belt Certified, ITIL Service Offerings and Agreements Certified, ITIL Operational Support and Analysis Certified, ITIL V3 Foundations Certified, ITIL Release, Control and Validation Certified, ITIL Service Strategy Certified
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