Richard Cox Email Address
@securetrustbank.com
Head of Operations Motor Finance
Secure Trust Bank provides simple, transparent savings accounts, mortgages and Business and Commercial Finance.
A senior financial services leader with over 20 years motor finance experience. Leadership experience ranges across multiple operational functions (with responsibility for teams of 100+ colleagues) including Underwriting, Payout, Fraud, Customer Services, Complaints, Collections, Recoveries, Quality Assurance, Training and Development, Introducer Onboarding and Oversight. Unique experience of regulatory, conduct and operational risk management. Commercially focused to support new business acquisition and the implementation of new products and processes. Accomplished in leading change and project delivery at senior and board level. An emotionally intelligent, people-focused leader with a positive, proactive attitude.
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