Vice President Contact Center Operations
SCAN Health Plan has been keeping seniors healthy and independent for almost 40 years. Medicare Advantage Plan in CA.
Results driven leader with a strong Operations background and vast experience in building cross functional relationships. Proven success in developing and implementing strategic and operational objectives. Respected leader and influential visionary recognized for building and driving teams to perform at optimal levels.In depth skill set with a Quality centric focus around Continuous Improvement and project management methodologies.
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