Harsh Patel Email Address

Data Center Technician

Providing geologists with data collection tools to rapidly collect structural data for mines and tunnels.

- A professional experience providing software, hardware deployment and networking technical support - Proven success working in high-volume help desk environment. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues such as examining user accounts and password security, authentication problems, Network Monitoring, troubleshooting and diagnostic problems. - Consistently praised for communicating effectively with both technical and nontechnical users. - Known for excellent problem-solving skills and patience in dealing with frustrated users - A team player, acknowledges as “Total Quality Customer Service Professional” - Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficiency in a range of computer systems, languages, tools and testing methodologies - I have an eye for detail but can also adapt a practical approach to problem solving in the recent operational roles I have undertaken. - Always ready for the unexpected