Senior Director, Information Technology Shared Services
Rent-A-Center, Inc. is a rent-to-own operator in the United States. As of December 31, 2008, the Company operated 3,037 Company-owned stores nationwide and in Canada and Puerto Rico, including 31 retail installment sales stores under the name Get It Now and Home Choice, and eight rent-to-own stores located in Canada under the name Rent-A-Centre. The Company?s subsidiary, ColorTyme, is a national franchisor of rent-to-own stores. As of December 31, 2008, ColorTyme had 222 franchised rent-to-own stores in 34 states. The Company?s stores generally offer durable products, such as consumer electronics, appliances, computers and furniture, and accessories under flexible rental purchase agreements that generally allow the customer to obtain ownership of the merchandise at the conclusion of an agreed upon rental period.
Technology leader with strong Management, Technical, and Execution skills. Cross Functional engagement with technical and business teams. Tactical and Strategic Planning. Excellent Change & Release Management skills. Vendor Management. Process Definitions. Strong people skills and confident communicator with peers, customers, partners and vendors. Deep experience managing 24x7 IT Operations. Experience managing various Operations Tier 1,2,3 teams and resources – System Operations including DBA, Unix/windows admin, Emails, Monitoring, Command Center. IT Services - Service Desk, ITSM, Vendor management. Application Support - Data warehouse, ERP, Supply Chain, Payments system, Marketing applications production support. Escalations, Root cause analysis, process development and resource management. System uptime, capacity planning. Co-ordination of activities with development, QA, infrastructure engineering, and Customer Service groups. Proven ability to grow and manage large, complex, fast paced, and rapidly changing IT functions and organizations. Strong technical skills with superb understanding of systems and architectures of large-scale enterprise level applications. Prior hands-on experience with application development, Systems Administration, Database administration. Held professional employment with Fortune 100 include PepsiCo, FedEx, Dominion Resources.
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