Sohail Akhtar Email Address
@pactworld.org
Senior Technical Consultant Level II and III Product Support
Pact Inc is an international trade and development company which provides natural resource management,peace building & conflict resolution,business and markets.
Technical consultant with 15+ years of overall troubleshooting experience working in a variety of fields from healthcare to technology and now investment research. Currently supporting external clients using Morningstar investment research and individual advisor applications. Providing technical training to product support staff to build base troubleshooting skills. Created internal wiki knowledgebase and software installation guides for support teams. Experienced with configuring an assortment of security applications in use by advisors throughout the US. Former Keynote administrator for the company with 8+ years of experience working in global network monitoring and operations. As a hobbyist, engineering custom gaming systems using 4K graphics technology since 2014. Specialized in Windows operating systems support since starting a career in technology.
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