Theresa Abela Email Address

Global Chief Risk Offer and Global Chief Operating Officer

A cutting edge in-store, in-home and online payments solution.

I am a highly accomplished Chief Risk Officer (CRO) and Chief Operating Officer (COO), with nearly 20 years of professional experience. Initially commencing my career as a Consultant with EY and PwC, I moved to London where I worked in Financial Services for 14 years before returning to Australia to join a global Buy-Now-Pay-Later Fintech. Core specialities I bring are in driving and embedding strategic risk and operations change. My expertise spans across enterprise and operational risk, compliance, fraud risk, information security risk, merchant risk, credit risk, customer service, merchant operations, IT application support, and programme governance oversight functions. I thrive working in dynamic and fast paced environments and approach my work with the highest levels of authenticity and integrity. I combine leadership, strategic planning and problem-solving skills with a collaborative, proactive and results-driven mindset. Additionally, I act as a strategic adviser and build strong internal and external partnerships to influence change and drive positive impact. My key passion is building high performing teams, harnessing talent, and helping people to achieve their best. Areas of expertise include: ► Risk Strategy & Execution ► Creating & Embedding Operational Excellence ► Business Transformation & Continuous Improvement ► Leadership ► Commercial Acumen ► Governance ► Relationship Management & Stakeholder Engagement ► Negotiation ► Problem Solving ► Programme Management & Delivery