Vice President, Customer Success and Client Operations
Omada Health is a digital health care company focusing on preventable, chronic disease. Based out of San Francisco, our team of technologists, entrepreneurs, and clinicians hail from Google, IDEO, McKinsey, Harvard, Stanford, and UCSF. We are passionate about combining human-centered design with behavioral medicine research to build programs that are enjoyable, social, and above all, effective.
As a seasoned leader and technology executive, I have acquired extensive experience building and growing high-performance operations platforms, and solving complex workflow inefficiencies, within SaaS, Manufacturing, and E-Commerce business models. I know how to navigate and drive growth in both small start-up and large public company environments. I excel at designing and executing strategies to eliminate single points of failure, contributing to the development of beautiful products, and building support teams that create exceptional customer experiences. I have also made significant leadership contributions that helped two industry-leading companies be acquired. I am a constant student of my environment, am innately curious about the world around me, and naturally gravitate towards solving problems. I also have a unique talent for leadership development; I build teams that value creative solutions, culture, hard work, positive work environments, and cross-department collaboration. Reach out if you want to talk start-ups, strategic alliance, new products, stocks, real estate, or anything involving sports. Specialties: International operations management and logistics, business development, staff leadership programs, early stage companies, ERP/CRM/CSM software selection and implementation, UX enhancement, product management, customer service and success, general management, contract negotiations, manufacturing, sales enablement, P&L analysis and budgeting, and project management.
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