Daniel Jessee Email Address
@nuvasive.com
Information Technology Engineer
NuVasive is an innovative medical device company specializing in minimally disruptive surgical products and optimizing the surgical process for the spine.
Assisted the Infrastructure team with the installation and configuration of workstations including VPN and a variety of other desktop hardware and software applications. Provided end user support for all LAN based applications: Exchange 2013, Office 365, SAP, MS Office 2010 and custom mobile applications. Worked with support team members in queue to service customers. Worked directly with the Infrastructure and Application teams to support customers in San Diego using Help Desk ticketing system Service Now. Highly proficient with Microsoft Office products 2010/2013. Provided experience in advanced troubleshooting for both On Boarding and Off Boarding of employees on the WAN. Worked as an available resource for both after hours and weekend support as needed.
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