Kelly Iles Email Address

Snr CX and Customer Marketing Professional Looking

npower is an electrical/electronic manufacturing company which located in BLACKWOOD, GWENT.

A successful and experienced strategic leader with a proven track record of transforming organisations and delivering commercial value through customer led thinking. Extensive expertise in Customer Experience together with Customer and Marketing Strategy and Brand/Proposition Development. With over 20 years of experience in senior roles across the both FS and the Energy sector. Known for inspiring and delivering customer focused improvement, a stronger customer culture and as a result helping organisations build profitable and successful businesses. Specialities : Customer Experience Strategy and Improvement Operational leadership in Continuous Improvement and transformational delivery Marketing and Customer Strategy Development Brand and Proposition Development