Vice President, Engineering and Operations
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Accomplished Services Leader with 18+ years of achievements in delivering technology and operational improvements that positively impacts a multibillion-dollar businesses bottom line. Results-driven professional known for developing strategic solutions that match long-term corporate goals. Critical thinker, problem solver with a proven ability to determine the big picture technology and operations methodologies to elevate project development and team performance while meeting or exceeding all customer requirements. Brought about organizational efficiencies and accelerated productivity that was instrumental in the successful sale of a SaaS based company at 3.8 times their revenue.Specialties: Organizational Leadership & Development • Communications Strategies Critical Thinking • Problem Solving Strategic Planning & Execution • Budget Planning • Technology Implementation • Project & Product Management • Intelligent Notification Solutions • VoIP and Hosted Contact Center Communication Services
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