Chad Reidl Email Address

Experienced Professional in Information Technology Technical Support, Technical Project Mgmt, Marketing, and Customer Service Mgmt

M rieux NutriSciences is a global food safety and quality partner offering testing, labeling, auditing, consulting, sensory, training and research services to the food & nutrition industry

My experience: I have extensive experience in Systems and Service Desk support alongside managing a technical support team. I have developed strong organization and project planning skills which have allowed me to balance priorities and timelines effectively. I believe that mindset is the biggest challenge in dealing with change in an organization and I have demonstrated that attitude, collaboration, and cooperation are the keys to helping affect positive change amongst a team. My strengths in communications, customer service, and in my ability to understand the importance of the business and its relationship with IT make my skills a desirable asset. I have 13 years of experience in IT systems, support, and both process and project management. My goal: To expand my career into an arena that can utilize my technology, call center, customer service and support, marketing, and management background. Looking to manage a team of individuals who look to provide and maintain great customer relationships in either a technical (IT) or business driven environment. Specialties: Communications (written and verbal), Customer Service, Prioritization, Social Demeanor, IT Support, Team Building, Conflict Management, Creativity, Ideation, and Project Management.