Joseph Hines Email Address

Customer Support Manager

From its inception in 1998, Media Temple has been on a mission to help web developers, designers, and creative agencies run and scale their business online. Media Temple was founded on the premise of hosting our customers' great ideas, and we have been the hosting choice of creative professionals ever since. Over 125,000 people and businesses in 100 countries rely on our easy-to-use tools for web hosting, one-click WordPress installs, virtual servers, domain registration, business applications, and other cloud services to power 1.5 million websites. Our premium service model combined with our scalable technology allows us to focus on delivering only exceptional quality products and best-in-class, award-winning 24/7/365 customer support. Our clients range from top tier designers, popular blogs and online design communities, to global advertising agencies, artistic ecommerce meccas and brands like Red Bull, Nike, Diesel and Under Armour. With 230 dedicated, U.S.-based employees, Media Temple has been repeatedly recognized as one of the best places to work in Los Angeles.

A innovative customer support manager with 10+ years in the customer service. I am a hands on manager who focuses on developing talent, and providing "customer first" support. I am a loving father and husband, youth sports coach, and a mentor to inner city children. I am an active volunteer with organizations such as The Los Angeles Food Bank, So-Cal Demos youth sports and the South Central Academy of Excellence. My background includes everything from accounting to web hosting, and i'm pretty handy with a hammer and a wrench!