Derek Ambrose Email Address

Owner and Lead Technician

Welcome!

I'm a driven, resourceful, and efficient worker that is accustomed to working in high intercity high stress environments. My career in emergency medicine has taught me to work well with not only the public but co-workers in all different kinds of environments and settings.Knowledgeable in an assortment of operating systems, applications and hardware. Motivated computer professional with more than 10 years experience in computer installation, repair and maintenance. Specializes in Windows and Linux Based Operating Systems. Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques. Proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Experience in designing, implementing, and configuring sophisticated Security Applications, Hardware and Software Firewalls, Access Control and other Information Technologies and Policies. Proficient in network, server, and client security technologies, C# infrastructure and a firm understanding of Application Life-Cycle management. In addition to my technical stills, I also have an understanding of many national laws, rules, regulations, standards, policies, and procedures including but not limited to HIPAA, SOX, ISO 27000 series, NIST SP 800 series, and INCITS standards. Accomplishments: Quality Assurance: Streamlined out-dating process to reduce company waist, through creation of advances spreadsheets. IT Training: Trained all new hire employees to use EMR (Electronic Medical Records) program. Network Security: Maintained and optimized all LAN/WAN network hardware and software, security systems and communication links for local County Library. Managed all clients network LAN/WAN hardware including routers, switches, firewalls, and wireless networking equipment. Performed Risk Assessment and offered Risk Mitigation Analysis