While my true passion and strongest skill-sets reside in Adult Learning and transference of job/professional skills, I am also able to define and streamline process. Assuring organizational processes are effective and simple to grasp set organizations up for successful employee learning. I have served 18+ years as a highly effective/engaging Learning & Development professional. I am committed to maximizing organization efficiencies and profitability, through high-quality, interactive learning experiences and high-return process improvement efforts. Specialties: All facets of Adult Learning & Development: conducting needs assessments, learning design and development, learning delivery and evaluation; Process improvement and Business Process Management (BPM); Employee development and engagement practices, coaching; communications; Project Management including mastery of managing cost, quality, schedule and success metrics of all assigned projects.