Victor Chu Email Address

Director, Board of Directors

KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive communications solutions for customers. With more than one billion customer experiences annually, KUBRA services reach over 40% of U.S. households. KUBRA is an operating subsidiary of the Hearst Corporation.

Outcome-driven Senior Business and Technology Executive with 20+ years of progressive management experience in multi-billion dollar organizations, leading complex and challenging initiatives in various industries covering the financial, contact center, information technology, transportation, utilities, government, insurance, retail, airline catering and food services sectors. Strategic business partner in planning and executing dynamic, enterprise-level business strategies and initiatives, start-up infrastructures, organizational development and cultural change. ITILv4 Certified