Rick Watkin Email Address

KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive communications solutions for customers. With more than one billion customer experiences annually, KUBRA services reach over 40% of U.S. households. KUBRA is an operating subsidiary of the Hearst Corporation.

Rick is the President & CEO at KUBRA, a customer interaction management company offering businesses integrated billing and payment solutions that maximize the customer relationship management potential of each contact. He has over 18 years of experience in the customer interaction industry and is focused on establishing operational strategies focused around new growth, markets, and transformative technologies. Rick is a member of NACHA, Vistage, Young Presidents Organization (YPO), BAI, Nancy McKay CEO Forums, Pyments.com, and sits on the Board of Directors for the Kids’ Health Links Foundation (http://www.kidshealthlinks.org).