Keith Robertson Email Address
@jcb.com
Worldwide Customer Database Manager
Country Selector
Experienced Marketing Database Manager who strives for quality at all times. Determined and decisive and uses initiative to develop effective solutions to problems. A Great team player who is adaptable and flexible and is able to teach others. Specialties: Database Management using SAP CRM including Marketing planning and reporting using SAP BW Salesforce.com administrator including web to lead,reports & dashboards, translation workbench,sandbox developments,Data loader,partner portal/community. Design and execution of surveys using Clicktools. Email marketing campaigns using Dotmailer. Development & training of Salesforce solutions for JCB dealers in multiple regions - France,Middle East, Asia, Africa,UK and North America. Extensive knowledge of Data manipulation using dedupe tools and MS Access plus presentation of data, Customer Satisfaction design,measurement and worldwide Digital Mapping using GIS Software (Tactician)
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