Tanusree Pai Email Address

Head of Customer Journey Optimization

About Jazz Pharmaceuticals Jazz Pharmaceuticals plc (Nasdaq: JAZZ) is an international biopharmaceutical company focused on improving patients' lives by identifying, developing and commercializing meaningful products that address unmet medical needs. The company has a diverse portfolio of products and product candidates, with a focus in the areas of sleep and hematology/oncology.

20 years of experience in creating and leading high performing teams for transformational technology, therapeutic, product, and strategic commercial initiatives in Pharmaceutical/Healthcare/Life Sciences industries. Expertise in HCP/Patient facing solutions. Ability to partner with and lead cross-functional teams of senior business leaders and strategic business partners to facilitate decisions, evaluate alternatives, and execute strategy. Ability to combine practices in systems design (agile, value driven methods, pilot and prototypes), advanced analytics (Data science, Journey Analytics, AB Testing, Statistical modeling), and decision science (decision quality, uncertainty assessments) to provide insight, identify new opportunities, facilitate or influence decisions, mitigate risks, optimize process/services, and implement new service/solutions. Specialties: Healthcare/Life Science Technology solutions System and Service Transformation Customer Journey/Experience Advanced Analytics/Decision Science Business Process Improvement/Optimization