Logo of Intercom Online

Jeffrey Serlin Email Address


Job Title

Vice President Sales Operations || Adviser || @Intercom @CampaignMonitor @Marketo @Emptoris

Intercom Online

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.


Sales & Revenue Operations leader with experience in building, scaling and managing teams at start-ups and public companies. Specialties: Sales, Customer Success & Renewal Operations- Sales Methodologies, Process, Effectiveness & Coaching- Capacity, Quota & Coverage Modelling & Planning - Sales Forecasting &Pipeline Management- Quote-to-Cash Processes &Deal Desk- Sales & Marketing Infrastructure and Tools- Business & Operational Insights, Analysis & Reporting- Sales Finance, Annual Planning & FP&A- Compensation Design & Execution- Corporate Compliance, Control and SOX- Enterprise & SMB, International, New Logo Acquisition, Install Base & Renewals, SaaS and Traditional Software

Last University
Cornell University - S.C. Johnson Graduate School of Management
Is based in Austin.

Other people working at Intercom Online:

Christine SoteloGroup Product Marketing Manager
Jasmine JaumeGroup Product Marketing Manager, Core + Platform
Tom NewtonHead of Campaign and Acquisition Marketing
Eoghan McCabeChief Executive Officer, Chairman, and Co-founder
John CollinsManaging Editor
Karen McGuireProject Manager
Matthew HodgesAccount Executive
Stephanie ZouDirector, Product Marketing
Chris Burgner*****@intercom.com
Ciaran NolanSales Director, Relationship Management EMEA
Brian KotlyarHead of Demand Generation and Growth Marketing
David BennionHead of Sales Development and New Business Corporate Sales, Americas
LeslieSenior Director, People + Places
Liz FiandacaDirector, Global Talent Development
Paul James AdamsOpen Source Advocate ■ Engineering Lead ■ Certified Scrum Master ■ Team Builder ■ Chartered Engineer
Ciaran LeeChief Technology Officer
Cameron Joyce**********@intercom.com
Des TraynorCo-Founder, Chief Strategy Officer, Vice President of Marketing
Eric Peacock**********@intercom.com

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