Jeffrey Serlin Email Address

Vice President Sales Operations || Adviser || @Intercom @CampaignMonitor @Marketo @Emptoris

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.

Sales & Revenue Operations leader with experience in building, scaling and managing teams at start-ups and public companies. Specialties: Sales, Customer Success & Renewal Operations- Sales Methodologies, Process, Effectiveness & Coaching- Capacity, Quota & Coverage Modelling & Planning - Sales Forecasting &Pipeline Management- Quote-to-Cash Processes &Deal Desk- Sales & Marketing Infrastructure and Tools- Business & Operational Insights, Analysis & Reporting- Sales Finance, Annual Planning & FP&A- Compensation Design & Execution- Corporate Compliance, Control and SOX- Enterprise & SMB, International, New Logo Acquisition, Install Base & Renewals, SaaS and Traditional Software