Michaela Quinzy

Some informations about Michaela Quinzy:
Senior Director of Global Support at ICFANN
Michaela lives in Los Angeles, California, United States.
I am a resourceful Customer Service Leader with proven success leading and evolving customer service and support organizations in highly complex environments and fast growing companies. I possess great communication skills, an adaptive leadership style, exceptional problem solving skills and I am recognized for accountability and ownership. My strengths include: • Leadership • Identifying, Hiring, Motivating, Mentoring and Maximizing Talent • Collaboration and Cross-functional Cooperation • Call Center Expertise & CRM • Customer Care / Customer Service Delivery - B2B and Consumers • Customer Satisfaction • Process Improvement • Outsourcing / Offshoring • Regulated Environments and Compliance Processes • Calmness Under Pressure and Critical Situations / Crisis / Escalation Management I am always open to networking. Feel free to contact me at michaelaquinzy@hotmail.com.

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