Richard Leblanc Email Address

Manager, Office of the Chief Information Officer, DATA TEAM and PSM Professional SCRUM Master

IATA is the global trade association of airlines that provides services to the airline industry.

Research shows that even with the best products and business practices, you still need strong relationships to succeed in this marketplace. Respect is at the heart of building business relationships. It is the glue that holds together the functioning of teams, partnerships and managing relationships. (Up and down, peer-to-peer, internally and externally). Specialties: -highly organized and agile -able to lead and resolve -builds positive working relationships -inspires trust and confidence in any business area including internal and external customers, vendors and within all levels of management -open minded -strategic approach -decisive and frank -posess cultural inteligence -bilingual (english / french) -proficient skills in business relationship management (BRM)