Becky Mckie Email Address

Assistant Vice President Customer Operations at Hologic

Hologic engages in the development and supply of medical imaging systems and diagnostic products focused on the healthcare needs of women.

I am an experienced Business Operations Excellence leader who has successfully executed process and technology projects, improving the customer experience, and delivers efficient and optimized operational improvements contributing growth to an organization. As a collaborative and communicative relationship builder, I energize, motivate and lead teams to achieve results through empowering and coaching. Key Specialties & Expertise: Enterprise Leadership | Customer Success | Strategic Planning | Project & Change Management | Business System Implementation & Integration | Consulting | Systems Thinker | Organizational Design | IT & Business Liaison | Continuous Improvement Ethos Business Process and Operations Excellence: Lean process methodology certified and Six Sigma trained. Strategy and Customer Success: Developed strategic Customer Experience Program and partnered with business stakeholders to implement solutions improving the customer experience. Change Management and Business Transformation: Redesigned customer facing support team and transformed into a right size scaled operation.