Mark Edwards Email Address
@highq.com
Head of Global Support
HighQ is a leading provider of cloud-based enterprise collaboration and publishing software. We provide innovative social software to some of the worldUas leading law firms, investment banks and corporations. We work in close collaboration with our clients to develop innovative products that solve real business problems, reduce costs, build deeper client relationships and help gain a competitive advantage.
Experienced Department Manager with over fifteen years management experience within the IT, technical and software solutions industries built on a solid technical background within support and customer services functions. Able to communicate effectively at all levels, adopting an understanding and supportive approach to client related issues. Actively looks for opportunities to review and improve processes to benefit team performance and status. Specialties: Specializes in leading departments offering support and technical services to a variety of clients within both the private and public sectors.
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