Director of Customer Success
Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love.
Skills developed include: Project management, Communication, Problem solving, web design, teamwork and transition to the work place.2003 - 2004Professional Skills Program Levels 1- 4 The Professional Skills Program covers skill areas in Presentation, Communication, Leadership, Conflict Resolution and Effective teamworkSpecialties: Fluent in CantoneseFluent in MandarinFluent in JapaneseNative English
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