Leader of Global Customer Support
GoPro (NASDAQ:GPRO) is transforming the way people capture and share their lives. What began as an idea to help athletes self-document themselves engaged in their sport has become a widely adopted solution for people to capture themselves engaged in their interests whatever they may be. From extreme to mainstream, professional to consumer, GoPro enables the world to capture and share its passion. And in turn, the world has helped GoPro become one of the most exciting and aspirational companies of our time.
Customer Contact Center Professional with more than 25 years of experience in designing Customer Call Centers, Technology Integration, Business Process Optimization, Outsourcing and Expansion Models to meet Demand. Proven track record of success with high tech companies - from start ups to Fortune 500. Specialties: Telecommunications Technology Integration, Performance Benchmarking, Voice of Customer, Virtual Contact Center Design, Cloud CRM Solutions.
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