Highly motivated and resourceful IT Management and Process leader with a track record of designing and implementing process improvement strategies and implementing supporting technologies for organizational transformations and improving operational efficiencies. Customer Service and bottom line focused with proven ability to increase operational efficiencies and control project and departmental costs/time-frames. Specialties: Management Consulting, Process Reengineering, PMO, Program/Project Management, Back office operational processes and implementations of supporting technologies, Contract Negotiation, Vendor Management, SDLC, QA, Cost Estimating, Budgeting. • Experienced, Certified Project Manager offering 18 years of success with all phases of technology projects: Rich experience derived from involvement with over 200 projects • Highly proficient in all aspects of SDLC having excelled as a tester, quality analyst, business analyst, project manager, methodologist, director, and thought leader in quality assurance, quality process assessment, project and testing management, corporate management, methodology development, and training. • Business strategist: Experience managing multimillion-dollar projects and aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. • Excellent communicator: Leverage technical, business, and financial acumen to communicate effectively with client executives, business project teams, IT staff, administrative staff, vendors, attorneys. • Full Knowledge of Microsoft Suite of Products: Project Server, SharePoint, Visio, Access, PowerPoint, Exchange, Outlook, Office.