Colin Crowley Email Address

Vice President of Customer Experience

FRESHLY is a ready-made meal delivery service focused on making healthy eating easier than ever by delivering high-quality, professionally-prepared, affordable meals straight to your doorstep. FRESHLY's team of experienced chefs utilize locally-sourced and all natural ingredients to create fresh, gourmet, ready-to-eat meals that are designed to optimize health.

I am an experienced professional with a background in customer engagement, product management, communications, security studies/international relations, theater (playwriting especially), and not-for-profit fundraising and leadership. I studied history, political, and national security at Northwestern University and Georgetown University and I have served as a research aid and editor at prestigious think-tanks in Washington DC. I then spent six years working at the e-commerce giant TicketNetwork, finishing my career there as AVP of Consumer Transactions, where I founded a department of 12 people whose purpose was to grow loyalty and retention among our key customers through specialized customer service. I currently work as Director of Customer Experience at the wonderful food tech company Freshly, where I have built up the Customer Experience Team, creating structures and procedures where none existed and building quality control standards to ensure best-in-class service for our customers. On a more personal level, I am a produced playwright whose work has been a finalist in over 40 national and international playwriting and screenwriting contests and whose plays have been presented in Washington, New Jersey, Massachusetts, Vermont, Kentucky, Louisiana, California, Colorado, New York, Connecticut, and the United Kingdom. In that regard, I previously served as Founder and President of the not-for-profit theatrical group, Speerhead Theatricals, Inc, which I formed in March 2012 and which I led through two full-scale theatrical productions. I am also a member of the Dramatists Guild, Phi Beta Kappa, the Playwrights' Center, the New Play Exchange, and The Lambs of New York (the oldest professional theatrical society in the United States).