Sunil Dudi Email Address

Advisor

Forterra is a leading manufacturer of water and drainage pipe & products for a variety of water-related infrastructure applications.

Sunil Dudi is a senior IT leader with years of experience directing enterprise IT efforts, managing worldwide teams, and implementing strategic global IT programs and projects. He is known for initiating and leading highly successful efforts to improve metrics of IT services delivery for large corporate organizations. Sunil is recognized for superior communication skills and his ability to create technical vision for large, complex projects. He has a proven track record in identifying current service delivery bottlenecks and implementing enterprise solutions. His solutions achieve business goals and facilitate company-wide work flows. In addition, Sunil collaborates with IT and business client executives to gain support for overall strategic plans. He is an expert in coordinating efforts of onshore/offshore resources and internal client staff and is known for building and motivating teams. IT SERVICES BEST PRACTICES: Develop best practices and tools for IT services execution; assess practices, conduct post mortems, develop strategies, and author recommendations. OFFICIAL RECOGNITION, STRYKER ENDOSCOPY: • Star Award: Awarded “Customer Star Award” in 2012 by users for ensuring timely support of all critical issues. • Spot Award: Received “Spot Award” in 2013 for improving performance of order intake process. • Quarterly Award: Recognized by management in 2nd Qtr 2012 with quarterly award for dramatic improvement in IT Application Services Team responsiveness and approachability. TEAM RECOGNITION: Due to user input, team has received 15 official management awards for outstanding service since March 2012. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ SPECIALTIES - Client Relationship Management - Customer Service, Enterprise Support & Management - IT Assessment, Review, Organization & Staffing - Process Improvement / Change Management / Formal Metrics & SLA’s - Program & Project Management / Vision, Strategy & Execution - Product Implementation & Management