Gilad Benzaquen Email Address

Manager, Information Technology Operations and Disaster Recovery

Foresters Financial Services, Inc. provides everyday families and individuals with financial solutions, guidance and tools, to meet their needs across all life stages. Our financial representatives, who are among the best trained in the business, offer personalized service combined with a solid, long-term approach and fresh thinking, to help you:

Technology leader with over 15 years experience in service delivery and problem management. Highly skilled at developing innovative strategies to improve quality and delivery of services as well as enhance department efficiencies. Superior ability in leading cross functional teams and collaborating closely with clients, stakeholders, subcontractors, suppliers and manufacturers, both locally and abroad. Strong track record of streamlining organizational processes and procedures, and leading staff toward maximum potential. Excellent adeptness in on-time delivery of projects, ensuring cost-effective solutions and compliance with all quality and safety specifications. PROFESSIONAL SKILLS •Strong team leadership and management skills •Excellent Service Management and end user services experience •Outstanding IT Processes conception and implementation •Extensive Account and Project management skills •Demonstrated year over year strong performance and commitment •Strong knowledge of Remedy AR System and Tivoli Service Desk •ITIL Methodology V3, Problem Management Practitioner •Fluent in Spanish and Hebrew