Sebastian Sondheimer Email Address

Vice President Restaurant Operations and Customer Service

Foodora is a food & beverages company which specializes in home delivery, premium food, restaurants, fast delivery, and online ordering.

I love working on the intersection of operations, product, and tech to create an amazing customer experience. I dig into problems and data to create scalable and seamless products and processes. What helps me achieve this is my endless positive energy, building amazing teams, and quickly adapting to new insights. Throughout my career, I have enjoyed positions in general management and several functional areas: product development, various operations areas, customer service, commercial, and account management. My experiences over the past years have taught me the following about myself: - I can easily motivate myself and others for new topics and challenges. - Building things is what's driving me forward. - I have learned how to build, lead, and empower teams the hard way - by jumping a few steps too early in my career. - I excel under the right amount of stress paired with great team members. - I speak tech, data, and exec. - I have high resilience and I am comfortable with ambiguity. - My leadership style focuses on the 'why'. - I am always curious and I love learning. Experiences: q-commerce, customer service, logistics operations, product management, running ops through hyper-growth phases and cleaning up after hyper-growth Competencies: customer obsession, building amazing teams, problem solving, communication, product operations, active learning