Director of Customer Service
Exeter Finance Corp. is a specialty auto finance company based in Irving, Texas. Exeter partners with franchised auto dealers throughout the country to make car ownership a reality for consumers. Building personal relationships and providing the highest level of service to dealers and customers have been keys to the company's success since its founding in 2006.
SUMMARYFinancial Services Management professional with extensive Auto Finance and Mortgage experience in collections and customer service. Results oriented professional with exceptional leadership development skills. Extensive knowledge of predictive dialer administration and strategy development. Strong forecasting, reporting and analytical skills. Highly effective process manager with a proven track record of increased efficiency and productivity.Specialties: Performance Management, Employee Development, Time Management, Leadership, Process Management, Auto Finance, Mortgage, Call Center management