Chad Rouse Email Address
@ets.org
Senior Business Process Consultant- Office of Process Management
ETS is committed to advancing quality and equity in education for all people worldwide through assessment development, educational research, policy studies and more.
Operations Director and Manager in the Educational Assessments industry for over 8 years, and with 10 years in the financial services industry experience. Credentials include MBA, Six Sigma Green Belt Certification (from ETS and Textron), and formal Leadership Training. Demonstrated ability to apply DMAIC and Lean principles. Expertise in conceiving, implementing, and documenting SOPs, best practices, and process improvements that improve bottom line and quality. Strong mentor and team player. Exceptional communications and relationship management skills. Specialties: * Project Management * Change Management * Human Resources * Financial Analysis * Account Management
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