Business Excellence Director
As the world leader in ophthalmic optics and a key player in visual health, the Essilor Group provides solutions to correct, protect and prevent the visual health of the 7.2 billion people in the world.
Director of Commercial and Customer Excellence with more than 16 years of experience of spearheading strategic initiatives and driving organizational growth in B2B environments. Offering extensive experience in optimizing customer-centric operations, enhancing sales performance, and implementing transformative business practices. Acted as both team leader and subject matter expert to exceed objectives with a balanced view of market expectations and financial commitment to internal stakeholders. Founding member of Club CX. Passion for digital innovation. I always welcome challenges and have been rewarded for this on many occasions.
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