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Senior Director, Sales Strategy and Operations

Egencia, an Expedia, Inc. company, is the fifth largest travel management company in the world. As part of Expedia, Inc., (NASDAQ: EXPE), the world's largest travel marketplace, Egencia helps business get ahead with a complete corporate travel offering supported by best-in-class online and offline service, and global market expertise. With real-time availability of data and customizable reports that are integrated globally, Egencia is committed to helping increase efficiencies and savings by giving its customers more insight and control over their travel program.

Courtney House serves as Egencia’s Senior Director of Sales & Marketing Operations including oversight of client implementations in the Americas’ region which lead to successful launches. She is passionate about driving productivity, process improvement and building high-performing teams.Prior to joining Egencia in 2009, Courtney held several roles at Envision Telephony including Implementation Project Manager, Sales Analytics Manager and Proposal Writer.Courtney holds a Bachelor in English Literature and a Project Management Certification, both from the University of Washington. She is a current member of the Compass Housing Alliance Board of Directors, a non-profit in Seattle that provides transitional and emergency services to the homeless across 13 locations. Also, Courtney co-leads the Seattle Salesforce User Group and has been recognized as a Salesforce MVP.