Vice President , Customer Advocacy
Electronics for Imaging is a worldwide provider of products, technology and services leading the transformation of analog to digital imaging. The product portfolio includes digital front-end servers; superwide, wide-format, label and ceramic inkjet presses and inks; production workflow, web to print, and business automation software; and office, enterprise and mobile cloud solutions.
Customer driven leader managing a global organization of 228 team members. 19 years of leadership and change management experience in Engineering, Quality Assurance, Professional Services, Program Management, Localization and Customer Support. Extensive background leading and overseeing multiple projects, including developing and mentoring teams in multiple locations. Fluent in English, Spanish, and conversant in Chinese (Cantonese). Specialties: Professional Services, Scrum Agile, Technical Support, Process Reengineering, Operations, Customer Value Management, Quality Assurance, Risk Management, Project Management, Engineering Product Development
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