General Manager
At Drury Hotels, the Extras Aren't Extra. Experience friendly service, convenient locations, hotel deals and free extras with your stay.
Strategic operations leader with a history of success steering large-scale operations, defining, developing and implementing processes, structures and initiatives that drive continuous revenue and improvement. Skilled in developing and managing high performance teams, applying strong mentoring, coaching and training abilities to foster a cohesive and collaborative working environment. Contributes to business success through skilled resource management and consolidation to achieve significant increases in cost efficiency. ================ NOTABLE ACHIEVEMENTS ================ ★★Planned, created content and executed Drury’s annual leadership conference in 2015, 2016 and 2017 with 400 attendees. ★★Created and implemented training and development programs for Drury’s 5000+ team members. ★★Increased Drury Plaza St. Louis’s Trip Advisor traveler-based ranking from #10 in St. Louis in 2017 to #3 in 2019. #1 rated hotel in Downtown St. Louis. ============== CORE COMPETENCIES ============== ✦P&L Oversight & Budgeting ✦Business Transformation ✦Change Management ✦Corrective Action Processes ✦Turnaround Strategies ✦Relationship Management ✦Strategic Planning & Analysis ✦Cost & Expense Control ✦Team Leadership & Growth ✦Business Process Re-engineering ✦Client Retention & Satisfaction ✦Operational Streamlining ✦Risk Management & Mitigation ✦Executive Reporting ✦Regulatory Compliance
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