Stephen Pockey Email Address

Business Analyst Dresser-Rand

Dresser-Rand is a global supplier of rotating equipment solutions to the oil, gas, petrochemical, power, and process industries.

Personal Profile Sales process and data expert capable of excelling in highly complex IT architecture and database environments. Over 20 years of experience working across Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and customer supported enterprise applications Core Competencies •Understanding the flow and evolution of data required throughout the quote to cash sales process across multiple internal and external enterprise platforms •Leading global teams and stakeholders to develop process and data flows of multiple legal entity sales transactions •Expert understanding of customer master, material master, and installed fleet across CRM, ERP, SAP Master Data Governance (MDG), EPDH (Enterprise Product Data Hub) •Knowledge of the sales setup in multiple Siemens Energy Spiridon SAP instances, PD2 (G SV) and PS1 (I SV) headquarters •Technical lead for Industrial Services CRM to SAP sales interfaces •Project and technical lead for Industrial Services interfaces to customer procurement platforms including purchase order receipt, order acknowledgment, shipping notification, and invoicing Personal Skills •Remotely managing culturally diverse and geographically dispersed project teams •Working with customers on data and interface projects •Managing cross enterprise application teams on project implementation •Breaking complex business requirements down into actionable technical implementations •Creative problem solver and strategic thinker •Team player focused on what is best for the customer and overall organization •Collaboration across multiple business units and legal entities