Jeffrey Kreger Email Address

Technical Writer

DreamHost is a global Web hosting and cloud services provider with over 375,000 customers and 1.2 million blogs, websites and apps hosted. The company offers a wide spectrum of Web hosting and cloud services including Shared Hosting, Virtual Private Serve

How can a superb technical writer help you? •Provides value by saving you time and money. •Instills trust with your customers and increases better buy-in within your organization. •Facilitates improved collaboration among stakeholders. •Ensures consistency of messaging across all of your platforms. •Creates and manages robust knowledge bases for support training. Are you happy with the current state of your documentation? Are documentation pain points holding your organization back? Contact Jeff to hear more about how he's helped dozens of companies solve their documentation challenges. Core Skills- Technical writing, technical editing, instructional design, information architecture, marketing communications, policies and procedures, proposals, project management, graphic creation (flowcharts, diagrams, and image enhancement), video tutorials, agile software development, UX/UI, and search engine optimization (SEO). Experience with documenting APIs, JavaScript, HTML/PHP, command-line interface (CLI), secure shell (SSH), Linux, Python, Xcode (Apple iOS), Django/Ruby/Passenger/Node.js, GitHub, Gerrit code review, Subversion (SVN), and MySQL commands and scripts. Tools- Microsoft (Word, Excel, PowerPoint, Visio, SharePoint, .NET Framework), Adobe (FrameMaker, RoboHelp, Acrobat Pro, InDesign, Illustrator, Photoshop, Dreamweaver, Captivate, Fireworks), MadCap Flare, Zendesk, MediaWiki, Google Drive, and Atlassian (JIRA and Confluence).