Mark Delaney Email Address

Managing Director Dixons Carphone and Contact Centres UK and I

Dixons Carphone Group is a retail store that is an electrical and telecommunications retailer and services company.

Demonstrated success in diverse businesses in both the UK and Ireland. Mandates include Chief Executive Officer, Chief Operating Officer, Managing Director and leadership roles in Technology, Telecommunications, Retail, Distribution, and multi-country Contact Centre sectors.Successfully delivered complex turnaround programmes overseeing organisation building, change management, acquisition integration, business strategy, business development and growth, talent acquisition, and operations/delivery.Excellent track record of building high morale and high performance teams by leading positive change, attracting quality talent, developing leaders and coaching.Entrepreneurial, balanced thinker, strong problem solving skills accompanied with ability to turnaround varied business situations by driving actions leading to positive business outcomes.Expertise in:Retail at all levels | Telecommunications with variety of Major Network Operators | Customer Experience.Business Strategy | Managing Change | Turnaround Situations.Advertising | Creative Development | Multichannel | SaaS.Organisation Building | Building High Performing Teams.Business Operations & Delivery Management.Business Process Outsourcing.Executive Talent Acquisition & Capability Building.Executive Coaching.