Assistant Vice President, T and O IBG Ops Customer Experience and Innovation
DBS Bank is a market leader in consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund-raising. DBS bank is a leader in digital banking and are present in several markets including Singapore, India, Indonesia, Hong Kong, Taiwan and China.
Led the team in DBS Bank that created Joy, award-winning (Global Finance, The Banker, CC-APAC) corporate banking virtual assistant (chatbot). Internationally recognized speaker (Singapore, Indonesia, USA). Currently with Standard Chartered Bank, leading the journey to delivering the top-notch digital customer experience in self-service space for corporates globally (>40 markets)
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