Kevin Walters Email Address

Virtual Chief Information Officer

Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, and regulatory and compliance solutions to financial institutions and corporate customers across the nation.

IT Managed Services | Account Manager | Managed Services Provider | Client Success Liaison Extensive experience in the IT industry, half of which focused within managed service provider (MSP) environments. Deep hands-on and management experience in all aspects of outsourced IT service delivery. Core strengths in executive communication, best practices implementation, and leveraging IT to enable solutions to core business problems. - Expertise in recommending and managing critical IT systems and IT best practices from needs assessment/diagnostics through development of hardware, software, security assessments, compliance, and services solutions - MSP Operations Management: help desk, ticketing, process development, service delivery, budgeting, best practice alignment, vendor programs - Proven success in aligning IT strategies for small- and medium-sized businesses to achieve business objectives while minimizing risk and controlling cost - Hands-on deployment and maintenance experience with Microsoft Server and Desktop systems, VMware, HP/Cisco/Dell/Lenovo hardware, and Datto/eFolder backup solutions Skills & Experience: IT Managed Services, Managed Services Provider, IT Service Management, IT Service Delivery, IT Best Practices Alignment, IT Business Strategy, vCIO, Business Consultant, Account Management, Professional Services, Project Management, Project Design, Project Coordination, Disaster Recovery, Business Continuity Planning, Technology Needs Analysis, Network Assessment, Vulnerability Assessment, HIPAA Compliance, Healthcare IT, IT Outsourcing, Cloud Computing, SaaS, ConnectWise, TruMethods, SMB IT Needs, VMware Sales Professional, Cisco Sales Professional, Sales Process, CompTIA A+, CompTIA Network+, CompTIA Cloud+, ITIL, Managed Service Provider Operations Connect with me using: ►►►kwalters14@gmail.com◄◄◄ LION - LinkedIn Open Networker If you are hiring for IT Managed Services or a Business Consulting Services Manager, call me at (650) 520-1643