Director of Strategic Business
From revenue management solutions to telecom billing systems, over 500 communication service providers trust CSG International. Learn more about us today.
Driven by a passion to make doing business easy! Today’s world is consumed with immediacy and information-overload, and it’s more important than ever to focus on convenience. But doing so means to know, and I mean really know your customer and their business. Determining how to make engagements smarter, faster and more relevant is not only important, but demanded. You need to find ways to interact at every touch-point and in ways that are meaningful in order to grow the relationship and build loyalty. My passion for the past 20+ years has been how to delight my clients by empowering them in their everyday responsibilities. Developing, managing and executing integrated, cross-channel solutions for clients in broadband and satellite industry drives my customer-obsessed philosophy on how to make it easier for people to do business with each other. Customers demand immediacy and relevance and they demand it across channels. Make sure you're delivering exceptional customer engagements at every interaction by ensuring you KNOW your customers. This is how you create loyalty today, and keep a valued customer tomorrow.
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