Heather Fenner Email Address

Vice President Human Resources

Cowan Systems was founded by Joe Cowan and is the latest evolution of his father's business dating back to 1924. Cowan's recipe for success has always been its people. From the most courteous and professional drivers in the industry to Joe Cowan; management is everyone's responsibility. We share a simple management philosophy that is derived from the principles of entrepreneurship and accountability. It comes from knowing, "It's all about the service!". We understand our service is the foundation of who we are. We take great pride in who we are and what we do. To us, management is not a talking skill; it is a listening skill that allows us to understand the needs of everyone we do business with. Our management team consists of every individual at Cowan working together to exceed our customers' expectations. The experience of being in business for 90 years combined with a very fluid decision making process, allows Cowan to respond quickly and efficiently to everyone we service. Management is a belief that we can and we will provide the best partnerships in the industry.

Strategic HR Executive who translates the business vision into HR initiatives that improve performance, profitability, growth and employee engagement, with a flexible problem-solving approach that balances business goals with employee needs. An Accomplished Team Leader who possesses strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line. Key Areas of Expertise •Benefits & Compensation •Talent Acquisition •Employee Relations •Succession Planning •Budgeting •Personnel Management •Payroll Management •Policy Administration •Performance Management •Team Leadership