Carmen N Posey Email Address

Customer Logistics and Supply Chain Specialist

The Coca-Cola Company is beverages company that offers products like powerade sports drinks, simply juices, smartwater etc.

Scholar, Practitioner, and Leader Customer Service and Management Expert Summary of Qualifications and Skills: •20 years of customer service and sales support experience/ advance academic degrees/Subject Matter Expert •Strong interpersonal skills/human relations skills; proficient to influence positively •Excellent organizational and communication skills •Excellent leadership/mentoring/training skills •Work effectively as a team member •Effective time management skills •Highly productive in a high volume, high stress environment •Solid advance competency computer skills and excellent working knowledge of various databases such as Microsoft Windows applications, and Adobe computer programs Specialties: Customer service for telecommunications and utility companies, training new hires, consulting, mentoring, leadership/management, writing, editing, research, data collection, data analysis, problem-solving, conflict resolution, oral and written communication, multimedia presentations, business documents/white papers, facilitating, interviewing, team building/team work, and best practice studies.